PokerStars Sports is the new sports betting division of the well-known poker company PokerStars. What does PokerStars Sports have to offer when it comes to placing bets? And can the sportsbook compete with other big names in the betting market? Find out in our review!
PokerStars Sports review
PokerStars is a very famous name in the online poker world. Since 2016 the gambling company has launched a sportsbook. The sportsbook that can be visited under the name PokerStars Sports, and is still relatively unknown as a bookmaker in Europe. But it certainly doesn’t have to stay that way. PokerStars Sports is all about the betting experience and has as bookmaker a big focus sports betting. The betting platform is an offshoot of Pokerstars. The experience and the integrity towards sports bettors thus get 100% focus at the company. But how are our PokerStars Sports experiences with daily betting at this bookmaker? Is the label just an additional product of the poker website, or can the gambling company seriously compete with other major brands like Unibet and Bet365? What betting offerings does PokerStars Sports have available? And is there a bonus for the new customers? And what to think of the deposits and withdrawals at the bookmaker work? We have tested the PokerStars Sports bookmaker in detail for you and placed many bets on different betting options. We have found many positive points, but also some things that still can be improved. You can read it all in our PokerStars Sports review!
PokerStars Sports has a trustworthy EU license
PokerStars Sports is part of the Amaya Group. Strictly speaking, this is the Canadian Amaya Group, which is one of the absolute big players on the betting market. In Europe, the company’s activities were recently combined with the “Stars Group”, which is managed by Rational Entertainment Holding in London. The gaming provider enjoys at best a worldwide reputation, mainly due to the success of Pokerstars.
Rational Gaming Europe Limited, based and registered in Malta, is responsible for day-to-day operations. The EU license from the Maltese supervisory Malta Gambling Authority alone is sufficient to verify the seriousness of the betting provider unequivocally. PokerStars Sports is a member of the ESSA, in which the best-known online bookmakers work together in the field of match-fixing and fraud prevention via an early warning system.
The regulations for data and customer protection are getting severe attention at PokerStars Sports. The sensitive information of the users is transmitted via SSL encryption and then managed offline so that access by third parties is impossible. In the area of gambling addiction prevention, PokerStars Sports works together with external clubs and enables users, for example, to opt-out for a limited period. The betting portal has a GamCare seal of approval. We think we can say that PokerStars Sports has clearly its players safety on its mind in several ways.
The PokerStars Sports Spin & Bet
The PokerStars Sports Spin & Bet feature earns a special plus, which can multiply the bet winnings tenfold. So do you want greater odds with your betting? With Spin & Bet, you’re in with a great chance! For example 1 in 1,000 Spin & Bets will get a maximum x10 increase in odds and 1 in 500 will get an x5 increase. The feature is currently unique in the gambling world. No other competitor can come up with a comparable offer.
Live betting on PokerStars Sports
The PokerStars Sports live bets are a good reflection of the pre-match offers. The bookmaker is clearly trying to call up a varied mix “in-play”. Football, tennis and ice hockey are dominant here too. Depending on availability, basketball, American football but also outsiders such as cricket are added. It is optimistic that the PokerStars Sports Spin & Bet feature can also use for live betting. Nothing stands in the way of an additional profit push.
The design of the live center is enhanced with numerous statistics and additional information about the encounters. The data can ideally be included in your betting considerations. According to our experience, PokerStars Sports cannot yet come up with an in-house live stream.
PokerStars Sports has as bookmaker a very attractive cash-out function with which the betting slips can be settled live and in the pre-match area in advance.
Payment and withdrawal at PokerStars Sports
According to our PokerStars Sports experience, the cashier menu was taken over 1:1 by Pokerstars. This point is to be rated very positively in our test. This because it ensures the desired variety. Those with a decent credit rating can even process their payments via direct debit (ELV). PokerStars Sports is currently creating almost a unique selling point on the market. The second top method in the sports betting area should, of course, not be missing, and that is the payment option: PayPal. The cooperation with the American financial service provider is further proof of the seriousness of the bookmaker. Skrill by Moneybookers and Neteller can be also be used as alternative e-wallets.
Visa and MasterCard credit cards, the virtual Entropay card and the simple Bank Maestro card also recognized at the checkout. Bank deposits can be made with the direct booking systems of Sofortüberweisung, GiroPay and Rapid Transfer. The prepaid codes of the Paysafecard round off the deposit offer.
As an alternative, the traditional bank payment can also be used at PokerStars Sports. Bank transfers take between three and five working days to complete. All deposits and withdrawals are processed free of charge at PokerStars Sports.
PokerStars Sports customer support: Email and small FAQ menu
When it comes to customer support, the PokerStars Sports test does not currently have the highest rating. There are other bookmakers who work much closer to the user. The PokerStars Sports employees are officially available around the clock. In practice, however, it is still a bit difficult to contact the bookmaker, as they only work via email. Because of this it is not possible to resolve the problem quickly and directly at any time. There is no telephone hotline or live chat. So if you want to get serious difficulties out of the way, you have to plan an absolute (negative) time factor with PokerStars Sports.
However, our experiences at PokerStars Sports have shown that written inquiries been answered within a reasonable period – usually within 24 hours. This reaction time is not outstanding, but we always received a response within a day and most of the time within hours. It is optimistic that the PokerStars Sports helpdesk are not answering with ‘just general’ standard texts and really take your questions seriously. Helpdesk employees respond to each question individually. The answers are consistently helpful and problem-related to solve the problem. There is also no lack of friendliness which is very important because of the limited access to the PokerStars Sports customer service.
We do not want to forget to mention that the betting provider already provides the essential information in a straightforward FAQ menu on the homepage. The user can filter out the most important details about the types of bets, deposits and withdrawals as well as the player account here.
Our conclusion on PokerStars Sports
PokerStars Sports promises to be a big name as the bookmaker division of the well-known gambling/poker company PokerStars. The bookmaker offers a wide range of sports betting and has many options for live betting. PokerStars Sports mainly distinguishes itself with the unique Spin & Bet that allows players to multiply their bets. A big plus and unique in the sports betting world, and therefore definitely worth trying out PokerStars Sports. Unfortunately, PokerStars Sports customer service leaves a lot to be desired, as you can only contact the bookmaker via email. Although, questions and problems are most of the time solved by a professional employee within 24 hours. But there is still room for improvement here at PokerStars Sports. All in all, we are enthusiastic, and we will place a sports bet with this bookmaker in the future more often!